Greta Nasi
Associate Professor
Biography
Greta Nasi is an Associate Professor at the Department of Policy Analysis and Public Management at Università Bocconi and Director of the Master of Science in Cyber Risk Stategy and Governance at Università Bocconi and Politecnico di Milano
At SDA Bocconi she is the Director of the Executive Master in Management of International Organizations. She was the Director of the Public Management and Policy Department from 2012-2016. She has conducted numerous research, education and consulting projects with some of the leading institutions at national and international level.
Her research activities focus on the following topics: innovation and change management in the public sector, digital transformation in public services and in the healthcare sector, service and city management and competitiveness.
Since 2016, she has been an Honorary Fellow at the Business School of the University of Edinburgh. She is the author of numerous books and articles on her topics of interest. Her works have been published in Public Administration, Public Management Review and the International Journal of Public Administration, the Journal of Medical Internet Research, among others. She is a member of the editorial board of many journals including Public Management Review, the Journal of Comparative Policy Analysis: Research and Practice (2005-2019) and Review of Public Administration. She has served on the board of many public administrations such as the International Research Society of Public Management and she is an institutional representative at the Association for Public Policy Analysis and Management. She has been invited to lecture in many international universities such as Seul National University, Lee Kwan Yew School of Public Policy, ESADE, Erasmus University, among others.
Greta was a Fulbright Scholar at the Maxwell School of Public Affairs and Citizenship, where she earned her MPA. She also has a Ph.D. in Public Management from the Università di Parma and a B.Sc. in Public Administration and International Organizations from Università Bocconi.
Recent Publications
BELLÉ, N., P. BELARDINELLI, M. CUCCINIELLO, G. NASI, "Experimental evidence on the determinants of citizens' expectations toward public services", Public Administration Review, 2025, vol. 85, no. 1, pp. 176-191
MICACCHI, M., M. CUCCINIELLO, B. TRIVELLATO, D. CRISTOFOLI, A. TURRINI, G. VALOTTI, G. NASI, "How to organize in turbulence: Arrangements and pathways for robust governance", Journal of Public Administration Research and Theory, 2025
CHOI, H., M. CUCCINIELLO, G. NASI, "Citizen Satisfaction in AI driven Agile Government: Applying Human in the Loop for AI-Optimized Public Service Delivery" in IRSPM 2025: Civic engagement and social capital in contemporary public administration: facing the challenges of social equity and environmental sustainability, April 7-9, 2025, Bologna, Italy
NASI, G., L. FONTANELLA, M. CUCCINIELLO, D. ARTUSO, "Value creation in the context of remote working. Evidence from a literature review" in IRSPM 2025: Civic engagement and social capital in contemporary public administration: facing the challenges of social equity and environmental sustainability, April 7-9, 2025, Bologna, Italy
NASI, G., A. PEREGO, L. FONTANELLA, K. FELLNHOFER, "Differences in preference for remote working between public and private sector workers - A post-pandemic context" in IRSPM 2025: Civic engagement and social capital in contemporary public administration: facing the challenges of social equity and environmental sustainability, April 7-9, 2025, Bologna, Italy
NOVARO, R., G. NASI, M. CUCCINIELLO, S. GRIMMELIKHUIJSEN, "The power of framing: The role of information provision in promoting whistleblowing", Public Administration, 2024, vol. 102, no. 4, pp. 1342-1365
BUONGIORNO SOTTORIVA, C., G. NASI, "La gestione dell’innovazione e del cambiamento nelle istituzioni pubbliche" in Management Pubblico – II Ed.., Maria Cucciniello, Giovanni Fattore, Francesco Longo, Elisa Ricciuti, Alex Turrini (Eds.), Egea, chap. 14, pp. 239-252, 2024
NASI, G., "La cybersecurity è una priorità per il management", Il Sole 24 Ore, 22 October 2024
OSBORNE, S., G. NASI, "Debate: The future of artificial intelligence for the co-design and co-production of public services—what do we know and what do we need to know?", Public Money & Management, 2024, vol. 44, no. 6, pp. 446-448
ONGARO, E., G. NASI, "The Neo-Weberian State in Italy: Understanding the Influence of Populist Government, EU Administrative Reform Support Policy, and Digitalization", JPS Journal of Policy Studies, 2024, vol. 39, no. 3, pp. 33-43
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Grants & Honors
Kooiman Prize for Best Paper in Public Management Review 2023, with the paper ‘A Systematic Literature Review of City Competitiveness: A 30-Year Assessment and Future Agenda of Public Administration’ (G.Nasi, H.Choi, M.Cucciniello, R. K. Christensen), Vol.25, Issue 8, 2024
Best Professor of the Year Award - PhD School, Università Commerciale Luigi Bocconi, 2019
Emerald Citations of Excellence for the 2013 paper “A New Theory for Public Service Management? Toward a (Public) Service-Dominant Approach”, American Review of Public Administration, Emerald Publishing Limited, 2016
Runner-Up Prize for 2015 Best Paper “Coordination Mechanisms for implementing complex innovations in the healthcare sector” Public Management Review Vol. 17, Issue 7, 2015
Award of the Maxwell School E-PARCC Collaborative Governance Initiative Competition for the Case Study “Oltre la norma!” Collaborating for the reconstruction of Teatro Petruzzelli in Bari, Maxwell School of Citizenship and Public Affairs - Syracuse University, 2013
Excellence in Research Award, Università Commerciale Luigi Bocconi, 2011
Excellence in Research Award, Università Commerciale Luigi Bocconi, 2009
